IT helpdesk VAs to support your business
Technical Issue Resolution
Diagnoses and resolves technical problems through phone, email, and remote assistance, offering timely support for hardware, software, and system issues.
User Account Management
Handles user account creation, access permissions, password resets, and other related tasks, ensuring secure and seamless access to necessary resources.
Software Installation & Updates
Assists in the installation, updating, and maintenance of software applications, guaranteeing compatibility, performance, and compliance with company standards.
Hardware Troubleshooting & Repair
Identifies and fixes hardware problems, coordinating repair or replacement as needed, ensuring minimal downtime and optimal equipment functionality.
Network Monitoring & Support
Oversees network performance, troubleshoots connectivity issues, and assists in network configuration and optimization, maintaining stable and secure connections.
Security Compliance & Guidance
Ensures adherence to IT security policies, educates users on best practices, and takes immediate action on security threats or breaches.
Helpdesk Ticket Management
Receives, logs, and tracks helpdesk tickets, prioritizing and assigning them to appropriate staff, and monitoring progress to ensure timely resolution.
Remote Support Assistance
Provides remote support to end-users, utilizing tools to access and control their systems, resolving issues efficiently without physical presence.
why opt for myportal va personal assistance?
contact us today to learn more about how we can help you achieve your marketing goals.
flexible working hours
MyPortal VA personal assistants are adaptable, offering both full-time and part-time support to fit your schedule and needs.
complimentary organizational tools
Benefit from our free task management app, featuring a user-friendly chat system, kanban board, and media/file sharing capabilities, all designed to enhance collaboration.
personalized assistance just for you
Your dedicated MyPortal VA assistant focuses solely on your specific tasks, ensuring a tailored and efficient approach to your unique requirements.
guidance and support whenever you need
A devoted Customer Success Manager will be at your service, assisting with the initial setup and providing continuous support to ensure you make the most of MyPortal VA's offerings.
don't take it from us!
hear what our clients have to say;
"As a busy executive, I found myself constantly overwhelmed with tasks and appointments. That's when I discovered MyPortal VA for an Executive Assistant, and it has been a game-changer! The platform is intuitive, user-friendly, and has streamlined my daily workflow. My virtual assistant understands my needs and takes care of everything from scheduling meetings to handling emails. I can now focus on what truly matters, knowing that MyPortal VA has my back. I highly recommend it to anyone in need of professional and efficient assistance!"
- Lana
First Choice Business Brokers LA